customer service management course

[menna ehab]

Greetings from international and consultation center ITCC, we announce starting of
customer #service #management course#

Objectives
By the end of the course delegates will be able to:


[*=center]Describe the best practices of a world-class customer service provider
[*=center]Develop a customer-focused mindset for continuous improvement
[*=center]Identify key components that promote customer retention and loyalty
[*=center]Measure customer service standards
[*=center]Develop an understanding of internal and external customer expectations
[*=center]Use the phone more effectively and leave professional voicemail messages
[*=center]Communicate more effectively by utilizing active listening and questioning skills
[*=center]Successfully apply the principles of persuasion to key negotiation situations



to register contact us

Menna Ehab
Marketing Coordinator
Int'l Training & Consultation Center
WhatsApp/Mobile: 00201000016576
Email: menna@itcegy.com
Website: الأعضاء فقط هم الذين يستطيعون مشاهدة الروابط (الأعضاء فقط هم الذين يستطيعون مشاهدة الروابط)

training will be located in a 5-star hotel
training can be in English or Arabic language

for more training categories visit our website: الأعضاء فقط هم الذين يستطيعون مشاهدة الروابط
or
contact us

Menna Ehab
Marketing Coordinator
Int'l Training & Consultation Center
WhatsApp/Mobile: 00201000016576
Email: menna@itcegy.com
Website: الأعضاء فقط هم الذين يستطيعون مشاهدة الروابط (الأعضاء فقط هم الذين يستطيعون مشاهدة الروابط)